Degreed Health Educator
DEPARTMENT: Health Education
REPORTS TO: Director of Patient Programs
LOCATION: Orange Cove and Mendota
Under general direction of the Director of Patient Programs, the Health Educator will participate in the identification of patient and community educational needs and promote health education and outreach activities. This position will work closely with the Director of Patient Programs, Clinical Services Officer, Chief Medical Officer, Associate Medical Director, Psychologist, Health Center Managers and Medical Assistants to ensure that health education is fully integrated with health center operations and in full support of UHC’s mission to provide primary health care to everyone in the community.
Summary of Responsibilities:
· Responsible for the identification and prioritization of patient and community health education needs.
· Participates in the planning, implementation, and completion of program goals and objectives within budgetary guidelines.
· Provides feedback in the development and modification of health education protocols.
· Conducts counseling sessions with patients individually and in groups on health education, nutrition and psychosocial issues according to guidelines, protocols and standard curriculum.
· Prepares and maintains written documentation of health education program activities as required by UHC policies as well as state and federal requirements.
· Participates in community groups, coalitions, health fairs and other related activities on behalf of UHC.
· Assesses community needs and ensures health education outreach activities target identified issues. Along with preparing and distributing health education materials, including reports, bulletins, and visual aids such as films, videotapes, photographs, and posters to health center personnel and community.
· Coordinates health services educational materials including audio-visual materials required for presentations.
· Maintains approved health education materials at assigned sites.
· May provide coverage for CPHW as assigned.
· Assists in the preparation and implementation of health education, psychosocial counseling, nutrition counseling programs and CPSP assessments.
· Work closely with provider staff to promote health education as part of the multi-disciplinary team.
· Provides the highest level of nutrition competence
· Works closely with MA staff to integrate health education materials and information in health center operations and patient visits.
· Other duties and/or special projects as assigned by management.
1. PERFORMANCE AREA 2:
a. Responsible for working with and collaborating with Director of Patient Programs, Director of Quality Improvement, Dieticians, Degreed Nutritionists, Providers and Medical Assistants to coordinate and develop curriculum for Health Education and care coordination.
2. PERFORMANCE AREA 3: General Corporate Expectations
a. Attends and actively participates in all meetings (e.g., department meetings, program meetings, employee staff meetings) and other activities as required or assigned.
b. Attends workshops/seminars as necessary to increase skills and knowledge to provide effective care, treatment, and/or leadership.
c. Supports the overall needs of the health center by working flexible or extended hours when necessary.
d. Supports the needs of the health center by traveling to other UHC clinics when staffing needs dictate the need for licensed personnel.
e. Demonstrates awareness of, and compliance with, organizational mission and objective of UHC to provide health care access and support services for all members of the community.
f. Supports their own staff development by completing the required hours of continuing education each year as well as new certifications as required.
g. Other work-related duties as assigned by supervisor. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing.
h. Maintains confidentiality and respect for information regarding patients and other team members; abides by UHC Rules of Confidentiality and general HIPAA regulations regarding privacy.
i. Displays a positive, professional and respectful demeanor at all times toward employees, peers, professional contacts, and patients served, maintaining a professional appearance and positive image for the health centers.
j. Contributes to the team by promoting positive staff interaction, maintains open communication with other programs/departments.
Must have knowledge and understanding of and be sensitive to area minority groups and their socio-economic backgrounds/cultures. Demonstrated ability to function independently, strong organizational skills and flexibility required. Individual must be self-motivated and able to develop positive working relationships with a wide variety of individuals. Bilingual (English/Spanish) preferred. Ability to communicate effectively, both verbally and in writing in both English and Spanish required. Must have strong oral presentation skills and the ability to interact with a wide range of clients effectively. Must have a valid California driver’s license.
EDUCATION AND LICENSE/CERTIFICATION:
· Bachelor’s degree in Health Education or closely related field required.
· Must have a valid California driver’s license.
· Minimum 2 years of experience in a healthcare setting, preferably in an ambulatory care setting
· Bilingual (English/Spanish) preferred
· Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
· Customer-service oriented
· Strong computer skills
· Familiar with adult learning and general training techniques
· Positive professional insight
· Flexibility and dependability
· Demonstrated good problem-solving skills; sound judgment
· Effective leadership/supervisory skills
· Modern office practices and procedures including email
· Attention to detail and excellent follow-through on work tasks
· Able to handle multiple tasks simultaneously
· Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels).
· Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
· Must be able to read memos, computer screens, personnel forms and clinical and administrative documents.
· Must have high manual dexterity.
· Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn
Travel is a requirement for this position.